BUILD YOUR OWN GANG SHEET

Q: How much space should I have between each design on my gang?

A: enough to cut with a pair of scissors! It does not need much room.  If you need more spacing and we are ganging or printing single images for you please leave us a note to do so.  We are more than happy to accommodate as we know that some people will need some extra room.

Q: What happens if my order is lost?

A: If your order is lost, please do not fret. We cover the cost of ROUTE on your package for you.  If your package has no movement in 2 business days please send us an email. 

Q: What happens if my order says delivered but its not here?

A: You have 12 days to contact us from the time it states delivered to let us know it is lost.  That way we can contact the courier and get started on the locating process.

Q: What are your hours of operation?

A: We are open from 10am-5pm Monday to Fridays. We tend to also work through the evenings and occasionally on weekends but messages outside these hours will not be responded to outside these hours.

Q: I placed an order for pick up, what hours can I pick up?

A: Between 10am-5pm Monday to Friday.  If you need to arrange a later or earlier pick up, we will do our best to accommodate. Please remember we do not work weekends and will not see your message if you try to contact us on the weekend. 

Q: I emailed you, how long does it take to get a response?

A: 1-2 business days. Please do not send multiple messages on multiple platforms.

Q: Do you offer wholesale accounts?

A: We do!  Send us a message if you are interested in a wholesale account and we will send you the details. 

Q: What are the washing instructions?

A: Wash inside out, tumble dry on low heat or hang to dry. Do not use bleach or softeners.